Yesterday I was on a conference call with Dr. Izzy Justice, one of the global gurus on the topic of emotional intelligence (EQ).  He had two expert executives, Leticia Knowles, of American Express, and Steve Larson, of Wells Fargo, (formerly Wachovia), to share their expertise in how to make our workplaces more emotionally safe.  This [...]

             To plan: to arrange a method or scheme beforehand for (any work, enterprise, or proceeding):
Sounds like too much work, sounds boring, sounds slow.  Let’s just get on with the show…..that’s what most entrepreneurs say.  You’d be surprised how many people actually run small businesses without a written plan. For instance, he was good at [...]