I just arrived back home after delivering a breakout session on brainpower for Communicatiion ‘10, The District 7 Toastmasters Spring Conference at eh Oregon Convention Center. Because the introductory keynote ran a bit over, I had to cut our session short, so thought it would be helpful to post an outline for you, since we did rather race to [...]

If a job could talk, what would it say about itself?
What would it say are the behaviors, key motivators, and personal skills necessary for superior performance?
 
Job Benchmarking is a process that tells you that very thing, about any position in your organization. 
 
80% of turnover is caused by bad hiring decisions, and a job analysis is the most [...]

   Growing your Business without Hiring Anyone New 
Yesterday we talked about Strategy, Today we’ll talk about Efficiency, and Tomorrow we’ll talk Viabillity
 
Part Two: Efficiency
 
·       Systems, Processes, and Standardized Procedures. When these are not in place, or inadequate or outdated,  your organization is wasting so much time.  The average worker spends up to 20% of [...]

Finally! We’re starting to study the neuroscience behind  altruism and generosity, charity and empathy, and other positive emotions. How does it affect the brain, as opposed to other things we have studied, such as fight or flight responses, and addictions, etc. Check out this recent press release  http://tinyurl.com/yh2t8f2
Often when I bring up the topic of emotional [...]

Distinction: EQ is not drama. (things becoming more emotional)  It is the opposite.
 
We are all draining some amount of revenue because of a less than perfect score on our emotional intelligence.
 
Oh, man, here she goes again with the fluffy stuff.  Emotional Intelligence?  You’ve got to be kidding.  I have a deadline to meet…no time for touchy-feely talk [...]

All of us need to improve our decision making abilities in this business environment. 
IQ (Intelligence Quotient) measures your overall general intelligence. EQ (Emotional Quotient) measures your emotional intelligence: your ability to sense, understand, and effectively apply the power and acumen of emotions to facilitate high levels of collaboration and productivity.  This is how effective leaders [...]

I talk to at least 50 people a day, and here is the most interesting thing I’ve learned recently.
1. Many people have been laid off in recent weeks and months.
2. One of the top challenges my executive clients have is the small talent pool to choose from.
Something doesn’t measure up.  There has to be lots of great [...]

Wondering why your tream isn’t as creative and innovative as you have asked/empowered them to be?  Check the attitude in the trenches.  Recent brain research shows that change is interpreted as physical pain. Some people have a higher tolerance for change (pain) than others.  The problem is, if you are making a lot of changes [...]

I grew up in a ballet studio.  Many dancers suffer from  ”hyperextension”, which most often happens in the knees, but occurs in the feet and other body places as well. Hyperextension can affect a dancer’s performance negatively. Uncompensated and uncorrected, it will eventually cause injury, not to mention how bad it looks uncorrected on stage!
It is the same [...]