Head, Heart, and Guts

June 10th, 2011

I get a lot of calls and e-mails.  Every once in a while, they seem to “trend together”.  When that happens, and a certain topic pops up more prevalently, I feel the need to address it.
There are a bunch of frustrated CLOs, HR managers, corporate trainers and managers in the trenches right now with a little bit [...]

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Manage this!

March 25th, 2011

     Time management, change management, personnel management, project management, resource management, information management, business management, process management, risk management, chaos management……We talk about these things ad infinitum and ad nauseum.
 
For instance, time: It continues with or without our supervision or permission. It will not be managed in any way, shape, or form. Can you slow time or [...]

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Polishing up Your People

February 17th, 2011

Does your workplace feel or appear less professional these days? 
Here are six steps to help your team ”polish up” their presence:
1. Join Toastmasters.
Very affordable (about $75 per year) Toastmasters is a great place to practice your speaking and presentation skills in a safe and encouraging environment. It helps with your grammar, sentence structure, vocabulary, you name it. Almost every community [...]

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The “Zen” of Leadership

September 11th, 2010

Voice: “Knock Knock”.
Leader: “Who’s there?”
Voice: “Anxiety.”
Leader: “Oh, hi again.  Who sent you?”
Anxiety: “You called me”
Leader: “I did?”
Anxiety: “Yes”
Leader: “Oh, sorry.  I didn’t mean to.  I must have dialed the wrong number.  You are welcome to come in but only for a second.  You can’t stay.  I have priorities that are important to me”.
Anxiety: “You mean [...]

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Getting the Right Things Done Right

August 9th, 2010

I was in Phoenix last week at the Summer Conference for TTI Performance Systems.  Always in pursuit of how we can help our clients manage their businesses and their talent better, a select group of 50 of us put our head down and went to work: branstorming, collaborating, sharing knowledge, and listening to experts in [...]

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How to Engage Volunteerism

May 26th, 2010

Busy and successful people find themselves getting ”hit up” for all sorts of fundraisers, and to be on boards of directors on a regular basis.  If you are reading this post, you are probably thinking to yourself ”No kidding, it happened to me three times last week.”
Here are some principles I’ve learned since I began spending 1/2 my time volunteering [...]

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Employer Branding for the New Workforce

April 16th, 2010

The best book on branding I’ve read is “What is Branding?” by Matthew Healey. I recommend it be your reference book on branding.  Every graphic designer, product designer, artist, and business person should have a copy of this book and look through it regularly.
Branding is more than a logo, more than design, more than….listen to [...]

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Stop the Bleeding! Reduce Turnover!

March 22nd, 2010

If a job could talk, what would it say about itself?
What would it say are the behaviors, key motivators, and personal skills necessary for superior performance?
 
Job Benchmarking is a process that tells you that very thing, about any position in your organization. 
 
80% of turnover is caused by bad hiring decisions, and a job analysis is the most [...]

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Growing Profit without Having to Hire Anyone New

March 8th, 2010

 
March is the month we are focused on Selection and Retention of Top Talent.  However, many of you are in a position right now where you can’t add staff, and you need to increase profit without hiring. 
 

 
I have written a three-part series for smaller-sized businesses on how to grow your profit without growing your staff.  The three [...]

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Fixing What’s Not Broken? STOP

February 25th, 2010

First, let me introduce Judith to you.  She is an amazing woman I have become friends with, and I love reading her blog.  On Monday, while I was in a class on How to Counsel People who suffer from Co-Dependency, she was writing this blog post.  I found it ironically serendipitous, so I asked her [...]

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