The most powerful learning experience in my past was intensive outpatient recovery for my alcoholism.  At the age of 43, I was in the late, chronic stages of alcoholism, slipping quickly into a time when my only option would have been institutionalization.  There are many excuses I can make for why I ended up on [...]

Recently, one of my mentors ended up in the hospital.  After a traumatic injury and surgery, he began to display strange, out-of-character behavior.  Normally an extremely friendly and congenial person, he acted very mean and angry, calling his caregivers derogatory names.  He was convinced that he was not in the hospital, but somewhere else. He was convinced [...]

All work and no play makes Jack (or Julia) a dull boy, right?  Thankfully, I have a husband who reminds me when it’s time to stop working and go play.  For my birthday, he booked a trip to Las Vegas, and I want to share it with you.  My mentor, Jim Rohn, used to use the [...]

Customer Experience When Messages are Mixed 
 
I always wonder: Does senior leadership know what their customer is experiencing, or are they out of touch?  Do they get to hear the truth from consumers of their product or service, or do unhappy customers just say nothing and never return?
 
My husband and I recently took all three (young [...]

Like many of us, I come from a divorced family.  My mom and dad divorced when I was in my late teens, and they have each been married to “new” spouses for longer than they were married to each other.  So, on Father’s Day, I do just as many of you do, call both dad [...]

Today, as I lay on ice to help aleviate my chronic back pain, I felt just a wee bit sorry for myself.  I was scanning my in box and I had an email from coach Jim Vuocolo, who had received this from a friend, and felt compelled to share it with his friends.  He didn’t [...]

A Primer on Loss and Grief for Leaders
If you are running a company of any size, you hear about some relative or friend of your workforce dying almost every day. In even the smallest company, there is loss all around your employees. Loss you don’t see, and I am about to make you aware of. [...]

Those of you who know me know I don’t smoke, don’t drink, don’t take drugs, don’t usually eat meat, work out on a regular basis, love hiking, used to be a ballet dancer, ran marathons, love yoga and Pilates, and so on.  At one place they used to call me the “Tofu Queen”, and for about 15 [...]

 The discussions of employee re-engagement we’ve been having this month have been filled with great information and lots of interaction.
 If you would like to register for the a complimentary webinar entitled Re-engaging the Workforce , which includes three industry experts discussing how to re-engage employees while uncertainty still exists, scheduled for Thursday, February 18th, you can use the following link:   www.ttidisc.com  [...]

As leaders, how can we promote and encourage our workforce to stay productive in these crazy and stressful times? Stress is defined as a general and non-specific response to a “threat”.  That response to a threat frequently appears in the form of fear, disengagement, diminished cognitive ability, lack of creativity, loss of emotional control, fatigue, and eventually chronic pain and illness. The source of [...]