My first business coach used to call it “count-on-ability”.  She was great.

The Oxford Dictionary defines “accountable” as: responsible: required to account for one’s actions.
If you’re immediately thinking of someone in your company who dodges responsibility, blames others, and seems unable to be accountable, you are not alone.  We all know people like this. (think typical [...]

I just returned from 2 weeks of family vacation in Italy.
 
For the first time since the advent of mobile phones, I made the conscious decision to unplug 100%.  No Internet, no cell phone, no television, no newspapers, and no business periodicals. I took 3 books: two off-beat Italian books, and one I love called “Right [...]

August: Write the ”bones” of your business plan. While it is warm and the days are still long, spend some time in thought.  You are more likely to find a day or two now to plan than you are once school begins.  Sit outside and breathe some fresh air and think about what changes and improvements you are [...]

I get a lot of calls and e-mails.  Every once in a while, they seem to “trend together”.  When that happens, and a certain topic pops up more prevalently, I feel the need to address it.
There are a bunch of frustrated CLOs, HR managers, corporate trainers and managers in the trenches right now with a little bit [...]

Busy and successful people find themselves getting ”hit up” for all sorts of fundraisers, and to be on boards of directors on a regular basis.  If you are reading this post, you are probably thinking to yourself ”No kidding, it happened to me three times last week.”
Here are some principles I’ve learned since I began spending 1/2 my time volunteering [...]

A Primer on Loss and Grief for Leaders
If you are running a company of any size, you hear about some relative or friend of your workforce dying almost every day. In even the smallest company, there is loss all around your employees. Loss you don’t see, and I am about to make you aware of. [...]

 
March is the month we are focused on Selection and Retention of Top Talent.  However, many of you are in a position right now where you can’t add staff, and you need to increase profit without hiring. 
 

 
I have written a three-part series for smaller-sized businesses on how to grow your profit without growing your staff.  The three [...]

 The discussions of employee re-engagement we’ve been having this month have been filled with great information and lots of interaction.
 If you would like to register for the a complimentary webinar entitled Re-engaging the Workforce , which includes three industry experts discussing how to re-engage employees while uncertainty still exists, scheduled for Thursday, February 18th, you can use the following link:   www.ttidisc.com  [...]

last night I watched the premiere of a new show, right after the Super Bowl.  It was called “Undercover Boss”.  Another on the long list of ubiquitous reality tv shows.  Truthfully, I expected to be turning it off after a few minutes.  That did not happen.  In fact, I was amazed, impressed, and am a [...]

“OMG, Here she goes again with the EQ stuff!  I’m focused on the bottom line and don’t have time do deal with all this ’soft stuff’…”
I know, but here’s the deal. It’s all soft stuff.  Yes, that’s what I said.  It’s all soft stuff.  Just imagine, you show up at your office, and find out all [...]