My first business coach used to call it “count-on-ability”.  She was great.

The Oxford Dictionary defines “accountable” as: responsible: required to account for one’s actions.
If you’re immediately thinking of someone in your company who dodges responsibility, blames others, and seems unable to be accountable, you are not alone.  We all know people like this. (think typical [...]

  This morning at our weekly MAC Toastmasters Meeting I was asked to give a short recap of my Saturday breakout session “Pumping Mental Iron”. One of the things I didn’t get to do on Saturday, since my time was shortened (read my last blog post) from 50 minutes to about 35-40 minutes, was to do [...]

 
March is the month we are focused on Selection and Retention of Top Talent.  However, many of you are in a position right now where you can’t add staff, and you need to increase profit without hiring. 
 

 
I have written a three-part series for smaller-sized businesses on how to grow your profit without growing your staff.  The three [...]