All work and no play makes Jack (or Julia) a dull boy, right?  Thankfully, I have a husband who reminds me when it’s time to stop working and go play.  For my birthday, he booked a trip to Las Vegas, and I want to share it with you.  My mentor, Jim Rohn, used to use the [...]

The new academic year is upon us. When school starts I always think of my friend Charlie “Tremendous” Jones, who devoted his life to getting adults to keep reading. Being a perpetual student of life myself, I promised to carry his torch after he was gone from this earth.  Soon after Charlie went to Heaven, my mentor Jim Rohn died, the [...]

Voice: “Knock Knock”.
Leader: “Who’s there?”
Voice: “Anxiety.”
Leader: “Oh, hi again.  Who sent you?”
Anxiety: “You called me”
Leader: “I did?”
Anxiety: “Yes”
Leader: “Oh, sorry.  I didn’t mean to.  I must have dialed the wrong number.  You are welcome to come in but only for a second.  You can’t stay.  I have priorities that are important to me”.
Anxiety: “You mean [...]

I was in Phoenix last week at the Summer Conference for TTI Performance Systems.  Always in pursuit of how we can help our clients manage their businesses and their talent better, a select group of 50 of us put our head down and went to work: branstorming, collaborating, sharing knowledge, and listening to experts in [...]

Professional image is one of the downward spiraling fundamentals in the business world, causing communication breakdowns, lost advancement opportunities, and negative outcome interviews.
Some of the simplest, most basic things are getting in the way of employees being advanced and getting jobs and companies doing business together.
Professionalism starts with appearance.  We are told as kids “not to judge a book by its [...]

Customer Experience When Messages are Mixed 
 
I always wonder: Does senior leadership know what their customer is experiencing, or are they out of touch?  Do they get to hear the truth from consumers of their product or service, or do unhappy customers just say nothing and never return?
 
My husband and I recently took all three (young [...]

The most powerful learning experience in my past was during intensive outpatient recovery for my alcoholism.  At the age of 43, I was in the late, chronic stages of alcoholism, slipping quickly into a time when my only option would have been institutionalization.  There are many excuses I can make for why I ended up [...]

Like many of us, I come from a divorced family.  My mom and dad divorced when I was in my late teens, and they have each been married to “new” spouses for longer than they were married to each other.  So, on Father’s Day, I do just as many of you do, call both dad [...]

Today, as I lay on ice to help aleviate my chronic back pain, I felt just a wee bit sorry for myself.  I was scanning my in box and I had an email from coach Jim Vuocolo, who had received this from a friend, and felt compelled to share it with his friends.  He didn’t [...]

Busy and successful people find themselves getting ”hit up” for all sorts of fundraisers, and to be on boards of directors on a regular basis.  If you are reading this post, you are probably thinking to yourself ”No kidding, it happened to me three times last week.”
Here are some principles I’ve learned since I began spending 1/2 my time volunteering [...]