“OMG, Here she goes again with the EQ stuff!  I’m focused on the bottom line and don’t have time do deal with all this ’soft stuff’…”
I know, but here’s the deal. It’s all soft stuff.  Yes, that’s what I said.  It’s all soft stuff.  Just imagine, you show up at your office, and find out all [...]

Distinction: EQ is not drama. (things becoming more emotional)  It is the opposite.
 
We are all draining some amount of revenue because of a less than perfect score on our emotional intelligence.
 
Oh, man, here she goes again with the fluffy stuff.  Emotional Intelligence?  You’ve got to be kidding.  I have a deadline to meet…no time for touchy-feely talk [...]

All of us need to improve our decision making abilities in this business environment. 
IQ (Intelligence Quotient) measures your overall general intelligence. EQ (Emotional Quotient) measures your emotional intelligence: your ability to sense, understand, and effectively apply the power and acumen of emotions to facilitate high levels of collaboration and productivity.  This is how effective leaders [...]